Frequently asked questions
Who is HelloMask for and when should it be used?
Medical staff, healthcare workers, dentists, general practitioners, those working with deaf and hearing-impaired people, patients.
Medical personnel during surgery.
The mask should be used in any medical and care setting to prevent infection and the spread of disease between healthy and sick people, while still allowing clear communication between them.
What does HelloMask protect me from and how effective is it?
HelloMask protects you from the transfer of organic and inorganic solid and liquid particles found in the air, including harmful micro-organisms, and body fluids.
HelloMask is a Class 1 Medical Device compliant with the EN 14683 standard.
The innovative technology behind HelloMask not only ensures breathability, protection and transparency, it’s also designed to have a low impact on the environment.
Can I re-use HelloMask?
HelloMask is a single use device.
Has HelloMask been certified?
HelloMask will have the CE label for Medical Device in Europe. Find out more here.
HelloMask registration with the FDA in USA will be carried out in due course.
When will HelloMask be available?
HelloMask has yet to go into production. We are currently working on manufacturing processes and partners and envisage HelloMask to be publicly available in early 2021. Please check https://hmcare.ch for updates on production and availability.
Where can I buy HelloMask?
HelloMask will be sold directly to hospitals, clinics, medical professionals, dentists, care homes and other appropriate institutions by HMCARE.
How can I contact you?
For now, please use our contact form to reach us.