Frequently asked questions
When will HelloMask be available?
We are currently working on manufacturing processes and envisage HelloMask to be publicly available in 2025/2026. Please check hmcare.ch for updates on production and availability.
Who is HelloMask for and when should it be used?
Medical staff, healthcare workers, dentists, general practitioners, those working with deaf and hearing-impaired people, patients.
Medical personnel during surgery.
The mask should be used in any medical and care setting to prevent infection and the spread of disease between healthy and sick people, while still allowing clear communication between them.
What does HelloMask protect me from and how effective is it?
HelloMask protects you from the transfer of organic and inorganic solid and liquid particles found in the air, including harmful micro-organisms, and body fluids.
HelloMask is a Class 1 Medical Device compliant with the EN 14683 standard.
The innovative technology behind HelloMask not only ensures breathability, protection and transparency, it’s also designed to have a low impact on the environment.
Can I re-use HelloMask?
HelloMask is a single use device.
Has HelloMask been certified?
HelloMask will have the CE label for Medical Device in Europe. Find out more here.
HelloMask registration with the FDA in USA will be carried out in due course.
How long did it take you to develop the transparent material?
A bit more than two years of joint research at Empa and EPFL were necessary to reconcile transparency, durability and porosity in particular. The result of this research is a membrane made of a polymer specially developed for this application.
When did the HelloMask research project started?
A few years ago…
How can I contact you?
For now, please use our contact form to reach us. Thank you.